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Customer Service Advisor
£24,000 – £26,000 DOE
Our finance company is recruiting a Customer Services Advisor to work in their office in Cheadle. In your role as a Customer Services Advisor you will be helping customers via inbound calls and emails.
Duties include:
- Dealing with issues and queries and being proactive to solve problems
- Resolve customer queries
- Update the database
- Assist with all admin scanning, dealing with the post etc
As a Customer Services Advisor you will be expected to work Monday to Friday 9-5, a weekly rota will mean one day is 8-4 or 10-6.
Synopsis of this role:
- To be educated to GCSE level or equivalent with passes in English and Maths.
- Be able to use different systems including Microsoft Office 365.
- Great communication skills, and to be able to prioritise and manage your time effectively.
- You will need to really care about helping customers and be able to work in a team environment.
Benefits include:
- 33 days holiday allowance – includes bank holidays
- Extra day – your birthday day off!
- Pension Scheme & Salary Sacrifice
- 4 x Death in Service
If you would like a career as a Customer Services Advisor with a great local company apply today!
Essential Personnel is operating as an Employment Agency in relation to this position.
